Ralph Michel PERNET
Soft Skills and Leadership Trainer
His professional career of more than 35 years in the hotel world has asserted/confirmed itself over time, and is now moving towards sharing experience through:
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Training
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Coaching
For those who are starting their career as well as those who realise that Soft Skills are becoming most important nowadays, an adequate training followed by professional support would be appropriate.
The training chosen can be adjusted with the company management, to whom Michel would give the opportunity to express their needs and expectations.
It can also be adjusted individually according to the needs and expectations of the person.
Trainings:
Intergenerational management :
Training developed to master professional relationships between employees of different generations.
Discovering emotional intelligence :
Training prepared to develop the ability to identify, use, understand and manage emotions in a positive way.
Training tailored to the needs of each team, group or individual.
Tailor-made training based on the real needs of the team or group.
A questioning of our leadership :
Training worked with the management of the company
who will be given the opportunity to express their needs and expectations.
Combining know-how professionally :
Develop a state of mind, a skillful posture to think better.
iqbaal badulla
Consultant / Meta Coach / Trainer
Iqbaal has worked for the hospitality industry for over 35 years.
He is a Certified Master Practitioner in Neurolinguistics and a Certified Meta-Coach from International Society for Neuro-Semantics.
He has been in operation abroad and in Mauritius. He has been involved in learning and development, as a trainer, coach and 10 years as director of the Beachcomber Training Academy.
Iqbaal has acquired a wealth of knowledge and expertise in the analysis of training needs, the conception and delivery of training, in pursuit to find the best of solutions in training to help in unlocking people's potential and also to improve the performance of the company.
Trainings:
Acquiring knowledge, skills and the right attitudes by providing excellent customer service.
The workshop will be conducted in an interactive manner to help participants develop their full potential and improve department performance.
Analyse, design, develop and conduct a training program to meet the specifications and needs of the organisation.
jean curd chaumiere
Trainer
Worked for 26 years in the hotel industry, mainly in the Rooms Division department.
Jean Curd has also been involved in the areas of training and quality assurance for about 5 years.
During his career, housekeeping has become the professional body to which he has devoted much of his passion and talent.
Trainings:
Supervisory housekeeping skills :
To help professionals at Supervisory level within cleaning services to acquire right housekeeping knowledge, skills and attitudes.
Essential Housekeeping Skills for Professionals - 1 :
To help professionals within cleaning services to acquire right housekeeping knowledge, skills and attitudes.
Essential Housekeeping Skills for Professionals - 2 :
To help professionals within cleaning services to acquire right housekeeping knowledge, skills and attitudes.
Ellapen padayachy
Trainer
He started his career in the hotel industry 40 years ago and worked his way up to finish his career as Restaurant Manager.
Ellappen holds a “Diploma in Hotel Management" from University of Mauritius (UOM). He has also received a trainer certificate from the IVTB/MES.
He also had the chance to develop his talents as an amateur sommelier after following an internship in France, in Bordeaux.
His wish today would be to share his knowledge, experience and know-how acquired over 40 years in hotel catering.
Trainings:
Provide apprentices with the necessary skills to be able to manage the daily operations of the restaurant.
The knowledge gained by learners through this course will enable them to provide customers with a positive dining experience from greeting to bill.
The participant will acquire the knowledge and skills necessary for the profession of Maître d'hôtel in order to give complete satisfaction to the customers of a restaurant.